Material innovation that earns its footprint.
The Challenge
Cold chain logistics. Webstaurant ships frozen and refrigerated items in smaller quantities to customers across the continental U.S.
The company relied on thick, hard-to-pack denim insulation, which created operational friction. Large daily deliveries consumed valuable dock time and warehouse space. The packaging couldn’t adapt to seasonal thermal requirements and wasn’t curbside recyclable—an increasingly important customer concern.
With limited shipping bays and peak season pushing their team to capacity, the Webstaurant team needed a smarter approach—one that would free up physical space, keep products at the right temperatures, and streamline operations. That’s when they turned to TemperPack® and the WaveKraft® platform.
The Action
Webstaurant utilized the WaveKraft platform to produce their own insulated packaging liners on site, on demand. Working closely with TemperPack’s ISTA®-certified thermal transport lab, they adopted the box liners needed to meet their performance standards year-round. With the push of a button, they could now switch between robust summer panels and lighter winter ones based on seasonal needs—eliminating the need for bulky denim deliveries and the warehouse space to store them. The packaging was more efficient, easier to pack, and fully curbside recyclable.
Switching to WaveKraft transformed our operations. In addition to the immediate transformation the equipment provided, it has matched our ROI expectations in the first quarter of operations.
Results
WaveKraft eliminated the need to stockpile denim insulation, freeing up warehouse space for inventory.
With daily insulation shipments ended, Webstaurant resumed full use of its bays, streamlining receiving and outbound processes.
WaveKraft liners are more rigid and easier to handle than denim, allowing packers to work more efficiently.
TemperPack qualified three seasonal SKUs—winter, fall/spring, and summer—so Webstaurant could protect their products and reduce overpacking.
Every WaveKraft liner is fully curbside recyclable, helping Webstaurant deliver a better experience to customers who care about sustainability.
