Senior Warehouse Management System Analyst

TemperPack Inc.


TemperPack is a rapidly growing company based in Richmond, Virginia and Las Vegas, Nevada. We design and manufacture innovative, sustainable packaging components for cold-chain shipping of food and pharmaceutical products. The markets we serve have an urgent need for disruptive, sustainable alternatives to replace the wide array of non-sustainable packaging materials conventionally used in the cold-chain such as Styrofoam coolers. Our aspiration is to provide packaging solutions that customers and end-consumers feel great about using.

Job Title: Senior Warehouse Management System Analyst

Supervisor’s Title: VP, Business Intelligence

Department: Information Technology

Location: 4447 Carolina Avenue, Richmond, Virginia

FLSA: Exempt

Job Description:

The adoption and integration of technology and information systems into TemperPack’s daily operations has increased significantly over the past year. TemperPack is seeking an analytical and inquisitive “systems thinker” to join the team as Senior Warehouse Management System Analyst. In this role, you will have functional and technical responsibility for implementation, projects, testing, and support of warehouse management systems across the enterprise. The Sr. Warehouse Management System Analyst will be working closely with the business, vendors, cross functional teams on small to medium project and support functions. They will formulate and participate in new scope & requirements, break-fix work, testing, and support activities to meet the business needs.

Essential Job Functions:

  • Functional, Technical, Lead, and SME responsibility for Produmex WMS for SAP B1
  • Functional responsibility for integration into SAP B1 host systems and integration with factory/warehouse data collection systems
  • Lead key business partners and cross functional areas during entire lifecycle of the project
  • Provide and lead functional support and troubleshooting for production issues for 24×7 operations
  • Lead Outage Calls and Root Cause Analysis
  • Collaborate with various business units to eliminate data redundancy and drive towards a “single source of truth”
  • Manage WMS related projects from requirements gathering through delivery Ensure adequate testing is completed before implementing configuration changes
  • Track and resolve all systems/integration related support issues in TemperPack’s helpdesk
  • Maintain thorough documentation of WMS (including organization specific customizations)
  • Other systems/IT related tasks as needed
  • Other duties as necessitated by the business

Knowledge, Skills, and Abilities:

  • Strong SQL skills
  • Ability to multi-task and adapt quickly to change
  • Ability to devise novel functional solutions to overcome adoption of technical systems/processes by the manufacturing operation
  • Strong communication and collaboration skills, both written and verbal and active listening traits
  • Strong leadership skills in accountability and customer focus
  • Strong analytical and problem-solving skills
  • Customer Service/relationship focus
  • Strong communications (written and verbal), customer focus skills required.
  • Flexibility of providing support during odd hours, weekends, and peak seasons
  • Be proactive and ability to catch issues before failures

Education and Experience:

  • Bachelor’s degree in Computer Sciences, Information Systems, or related field
  • 3+ years hands on experience (functional and technical) with an enterprise scale WMS system as functional and/or support analyst.
  • Experience with Warehouse Management systems, Pick to Voice, and/or Pick/Put to Light Systems desired.
  • Experience with integration between WMS to other host systems preferably SAP B1
  • Experience with WMS solutions in manufacturing or high-volume industries.
  • Experience in implementing and supporting of warehouse management systems and/or material handling systems

Physical Requirements:

  • Lift up to 15 pounds unassisted
  • Prolonged periods of sitting at a desk and working on a computer

TemperPack provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex/gender (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability, genetic information, or status as a covered veteran/reservist, and any other class of protected individuals, in accordance with applicable federal, state, and local laws. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit

To apply for this job please visit