Laboratory Data Technician

TemperPack Inc.


TemperPack is a rapidly growing company based in Richmond, Virginia and Las Vegas, NV. We design and manufacture innovative, sustainable packaging components for cold-chain shipping of food and pharmaceutical products. The markets we serve have an urgent need for disruptive, sustainable alternatives to replace the wide array of non-sustainable packaging materials conventionally used in the cold-chain, such as Styrofoam coolers. Our aspiration is to provide packaging solutions that customers and end-consumers feel great about using.

Job Title: Laboratory Data Technician

Supervisor’s Title: VP Marketing

Department:  Sales Engineering

Location: 2660 Decatur St, Richmond, VA 23224

FSLA: Exempt

Job Description:

TemperPack is seeking a Laboratory Data Technician to join our Sales Engineering team in Richmond, VA.

At TemperPack we develop custom pack-out solutions using our high performance, recyclable packaging materials. Our Laboratory Data Technician will play a key role helping us analyze and understand the performance of our products.

Whether we’re developing a pack-out for a refrigerated produce shipper, or a 72-hour frozen solution, every pack-out we develop for every customer needs to be tested and proven in our thermal lab. This is where you come in.

We’re looking for someone who can analyze the hundreds (or thousands) of data points generated in each test and distill the results into actionable conclusions. The reports this person generates will be used to make important decisions for our customers’ businesses and our own, so we’re looking for someone who loves Excel and double and triple check their work. While much of the role does involve Excel and other software, this person will work closely with our packaging and thermal engineers and our sales team. Like just about everything at TemperPack, this is a team sport, and we’re all in it together.

In addition to the thermal testing, this person will also take on other projects for the commercial team, including analyzing customer orders, activity on our website, and more.

Essential Job Functions:

  • Assist thermal and packaging engineers in the generation of test and packaging reports based on thermal data, photos, and test protocols
  • Create visual components such as pack-out drawings, temperature graphs, and other data visualizations as needed
  • Offer suggestions for optimal solutions based on customer requirements and historical test data
  • Aggregate, analyze, and report findings from historical testing data
  • Query test data in support of solution development to inform new customer proposals to match product with use case
  • Dig into customer data to understand usage and make recommendations on box size consolidation or new sizes
  • Other duties as necessitated by the business

Knowledge, Skills, and Abilities:

  • Expert proficiency in Microsoft Excel
  • Basic CAD or 3D Modeling experience
  • Strong analytical mindset and attention to detail
  • Comfort with ambiguity – “figuring things out”
  • Excellence in written, spoken, and listening communications
  • Enthusiasm for packaging and/or sustainability
  • Team player

Education and Certifications:

  • Associate’s Degree or equivalent work experience

Physical Requirements:

  • Able to lift up to 30 pounds unassisted
  • If remote: reliable internet, ability to receive packages sent to home

TemperPack provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex/gender (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability, genetic information, or status as a covered veteran/reservist, and any other class of protected individuals, in accordance with applicable federal, state, and local laws. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit

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